Click on a question / topic in order to view answers to your questions.
My Account
• How do I create an account?
• How do I reset my password?
• How do I edit my details?
• How do I view my order history?
• Do I need an account to order from the online store?
Ordering Information
• How do I add a product to my cart?
• How soon will I receive my order?
• How do I cancel my order?
• How do I request a refund?
• Why has my order been marked as "Manual Review"?
• When will my pre-order product be available?
Payment Information
• What payment methods do you accept?
• Can I use a free email address with PayPal orders?
• Why has my order been marked as "Manual Review"?
Downloading Files
• How do I download and install my new product?
• Is downloading the same as installing?
• Can I use a download accelerator?
• Why should I purchase downloadable products?
• How many downloads am I allowed?
• What if I run out of downloads?
Privacy Policy and Terms of Sale
• Terms of Sale
• Privacy Policy
Still Need Help?
• Contact Customer Service
